Privacy policy

This Privacy Policy describes how Timeless Glaze ("we," "us," or "our") collects, uses, and discloses your personal information when you visit or make a purchase from our website (the "Site").

Information We Collect

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages you view, what websites or search terms referred you to the Site, and information about how you interact with the Site.

When you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information, email address, and phone number.

How We Use Your Information

We use the information we collect to: fulfill and manage your orders, including processing payments, arranging shipping, and providing you with invoices and order confirmations; communicate with you, including responding to your inquiries and providing customer support; screen orders for potential risk or fraud; and, in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

Sharing Your Information

We may share your personal information with third-party service providers to help us provide our services and fulfill our contracts with you, including payment processors, shipping and logistics carriers, and website hosting and analytics providers. We do not sell your personal information to third parties.

Cookies

We use cookies to operate and improve our Site, remember your preferences, and understand how visitors interact with our Site. You can choose to disable cookies through your browser settings; however, this may affect the functionality of the Site.

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, accounting, or reporting requirements.

Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal information. To exercise these rights, please contact us using the information provided below.

Security

We take reasonable measures to protect your personal information from loss, theft, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

Changes to This Policy

We may update this Privacy Policy from time to time in order to reflect changes to our practices or for other operational, legal, or regulatory reasons. We encourage you to review this page periodically for the latest information.

Contact Us

For more information about our privacy practices, or if you have questions or would like to make a complaint, please contact us through our Contact page.