Shipping policy

At Timeless Glaze, we are committed to processing and delivering your order in a timely and reliable manner. Please review the following shipping terms carefully.

Order Handling Time

All orders are carefully prepared, inspected, and packaged within 1-2 business days of being placed. Orders placed on weekends or public holidays will begin processing on the next business day.

Delivery Time

Once your order has been dispatched, delivery typically takes 3-7 business days, depending on your location and the shipping carrier's operating conditions.

Total Estimated Delivery

Combining handling and transit time, customers can generally expect to receive their order within 4-9 business days from the date the order is placed.

Order Tracking

Once your order has shipped, you will receive a confirmation email containing tracking information so that you may monitor the progress of your delivery.

Shipping Delays

While we make every effort to ensure timely delivery, occasional delays may occur due to circumstances beyond our control, including but not limited to weather conditions, customs processing, or courier disruptions. We appreciate your patience and understanding in such instances.

Contact Us

If you have any questions regarding your shipment or the status of your order, please contact our customer support team, and we will be pleased to assist you.